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In this role, you will manage and maintain hardware asset inventory within ServiceNow, ensuring accurate tracking and reporting across EMEA. You’ll conduct regular audits to maintain compliance and reconcile discrepancies, while monitoring ticket queues to prioritize and resolve break-fix issues promptly. Daily responsibilities include troubleshooting hardware and software problems across PC, iOS, Windows 10, Microsoft O365, and Zoom, as well as installing and configuring computer systems and applications. You will provide high-touch, white glove in-person support to end users—particularly senior stakeholders—and oversee seamless hardware deployments. Collaboration is key, as you’ll liaise with Infrastructure and Application teams on escalated issues, work with vendors and procurement teams to manage hardware orders, and partner with internal teams to ensure best practices in asset lifecycle and IT support. Additional tasks include maintaining accurate documentation of asset activities and ticket resolutions, creating and updating Knowledgebase articles, supporting EMEA satellite office operations such as openings and relocations, and assisting with onboarding new hires to ensure their technology is provisioned and ready.
Day to Day
...Monday through Thursday, with the option to work from home on Fridays*** Under the direction of... ...and communication efforts. Consults with business partners on basic to moderately... ...organizational needs. Minimum Education ~ BS, BA degree in business or a related...
...000 36,000 basic per annum, based on experience Reports to: Chief Commercial Officer... ...The core function of a Quality Assurance Tester is simple: ensuring that updates and new... ...Azure DevOps ~ Have a passion for software testing and delivering great user experiences...
...Responsibilities: Manage daily operations of a 24/7 contact center, ensuring efficiency, compliance, and high-quality service delivery... ...service needs. Monitor key performance indicators (e.g., call volume, response times, customer satisfaction) and adjust staffing...
...Job description: The Driver is responsible for safely operating a heavy-duty truck to perform assigned duties on container delivery, recycling, residential, commercial, or industrial (roll-off) routes. This position is responsible for efficiently servicing assigned customers...
Our client, a leading distribution center specializing in efficient logistics and supply chain management, is seeking a Forklift Operator (Cherry Picker/Reach Forklift) to join their dedicated team. As a Forklift Operator (Cherry Picker/Reach Forklift), you will be an...