Job Description

About this Position:

Job Title: Certified Product Manager/Owner

Responsibilities:

• Lead requirements gathering and business requirements sessions with State subject matter experts to ensure regulatory compliance requirements are accurately captured.
• Facilitate discovery workshops with human services providers, State licensing agencies, county agencies, legal staff, and technical teams to understand current workflows and future needs.
• Translate complex regulatory requirements and business processes into clear, actionable user stories with detailed acceptance criteria.
• Collaborate closely with State product managers to ensure consistency and alignment with existing functionality.
• Organize and prioritize product backlogs using MoSCoW methodology and t-shirt sizing.
• Ensure user stories meet INVEST criteria and focus on user needs rather than prescribing technical solutions.

Qualifications, Skills, and Experience:

• Minimum years of experience in a Product Manager role: 3 Years
• Minimum # of projects completed in a Product Manager role: 2
• Demonstrated expertise in product management and requirements gathering for complex technology solutions.
• Proven experience working on public sector projects, preferably in human services, regulatory compliance, or similar government programs.
• Strong competency with Agile methodologies and user story development.
• Advanced facilitation and stakeholder management skills with demonstrated ability to work with diverse user group with varying and competing needs.
• Demonstrated ability to translate complex business processes and regulatory requirements into clear technical requirements.
• Excellent written and verbal communication skills with proven ability to create documentation for both technical and non-technical audiences.
• Experience with Salesforce platform and Public Sector Solutions preferred but not required.
• Knowledge of human services licensing, regulatory compliance systems, and/or case management systems preferred.

Preferred Certifications:

• Certified Product Manager (CPM) by AIPMM, Certified Scrum Product Owner (CSPO) by Scrum Alliance, Product Manager Certificate by Product School, Agile Certified Product Manager and Product Owner (ACPMPO) by 280 Group, SAFe Product Owner/Product Manager (POPM) by Scaled Agile, Inc. or similar.

"No phone calls please."

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