Job Description

Job Title: Senior Director – Cybersecurity Delivery Operations

Location: Cleveland Ohio, USA

Reports To: Chief Information Security Officer (CISO)

Grade: M7

Role Overview

The Senior Director of Cybersecurity Delivery Operations will act as the single point of contact for driving the organization’s cybersecurity delivery and operational programs. This leadership role requires close collaboration with the CISO to ensure strategic alignment, operational excellence, and timely execution of cybersecurity initiatives across the enterprise.

Key Responsibilities

Program Leadership

• Own and drive end-to-end cybersecurity delivery and operations programs.
• Serve as the primary liaison between the CISO and delivery teams for seamless communication and execution.

Governance, Risk & Compliance (GRC)

• Lead enterprise-wide GRC initiatives with a strong emphasis on risk management.
• Ensure compliance with regulatory requirements, internal security policies, and industry best practices.
• Oversee risk assessments, mitigation strategies, and compliance posture across all cybersecurity operations.

Operational Excellence

• Define and monitor KPIs for cybersecurity delivery and operational performance.
• Drive continuous improvement initiatives to enhance security maturity and resilience.

Stakeholder Management

• Engage with senior leadership, business units, and technology teams to align cybersecurity objectives with organizational goals.
• Provide executive-level reporting on program status, risks, and mitigation strategies.

Team Leadership

• Lead and mentor cybersecurity delivery teams, fostering a culture of accountability and innovation.
• Collaborate with cross-functional teams to ensure timely and effective delivery of security solutions.

Experience Required

• Minimum 18 years in cybersecurity, with at least 6 years in senior leadership roles.
• Proven track record of managing large-scale cybersecurity delivery and operations programs.

Skills & Expertise

• In-depth knowledge of cybersecurity technologies and GRC frameworks, with strong emphasis on risk management.
• Strong technical expertise across:
• Infrastructure Security
• Data Security
• Application Security
• Risk & Compliance
• Identity & Access Management
• SOC Services
• Expertise in cybersecurity frameworks such as NIST, ISO 27001.
• Exceptional leadership, communication, and stakeholder management skills.

Preferred Qualifications

• Experience working closely with CISO and executive leadership.
• Professional certifications such as CISSP, CISM, or CISA.

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