Job Description

Position Summary

• Responsible for all maintenance practices of the golf course and practice facilities. Responsibilities include training of new employees, equipment operation while maintaining club standards and adherence to all Human Resource procedures. Assures that the standards of member services and playing conditions are met; deals with administrative duties, safety requirements, as well as, supervising 40+ employees to achieve goals and club standards.

Essential functions

• Responsible for daily planning, scheduling and the supervision of golf course maintenance personnel.
• Participates in the construction and maintenance of greens, tees, fairways, roughs, bunkers and associated support facilities on the golf courses.
• Supervises repair and maintenance of mechanical and motorized equipment used on the golf course.
• Instructs equipment operators in safe efficient operation and care of mowing and other equipment.
• Supervises and participates in the operation and maintenance of pumps, irrigation and drainage systems.
• Assists with employee evaluations, employee safety and employee discipline.
• Monitors daily golf course set up, inspection, and evaluation.
• Departmental authority for practices and procedures during Superintendents and/or Director's absence.
• Inspects all areas of quality standards.
• Supervision of employees.
• Evaluates daily labor records.
• Schedules and conducts safety and staff meetings.
• Participates in safety management meetings and ensures enforcement with staff.
• Approves equipment schedules.
• Conducts inventory controls: chemical, irrigation, fertilizer, topdressing, drainage materials, and construction materials.
• Provides input to Director in preparation for budget and department needs.
• Training of new and existing employees: job function, equipment operation, safety requirements, safety training, guest service standards and departmental information.
• Agronomic programming and implementation: fertilization, chemical, and cultural practices.
• Final daily course evaluation/inspection.
• Work closely with Human Resources, supervisors, and employees to maintain a positive work environment including communication, training, discipline, and evaluations.
• Authority to expend overtime hours as needed per each operation to meet standards of quality upon approval of Director of Agronomy/Golf Course Maintenance.
• Initiates purchase orders for golf course supplies including golf course accessories, chemicals, fertilizers and topdressing.
• Constant communication with all departments to accomplish all tasks required by scheduling needs of each golf course and its operations.
• Communicates with other departments in relationship to events.
• Works with the Human Resources Department concerning all employees discipline, evaluations, onboarding, interviewing, terminations, safety training and other related personnel concerns and procedures.
• Evaluation of products and service relative to present and future needs.
• Enforce Quail Ridge policies/procedures for staff.
• Provide conflict resolution and counseling to employees.
• Attends required committee and management meetings, as a Quail Ridge staff representative.
• Performs position with high standards, integrity and in a timely and efficient manner.
• Recommends and provides significant input regarding group staff on firing, advancement, promotion, and other employment changes needed.
• Prepare, review, and submit time cards/time records to payroll/HR for department as needed.
• Perform other functions as assigned by management.

Knowledge, skills and abilities

• Must have knowledge of commonly used concepts, practices, and procedures in Golf Course Maintenance/Turf Maintenance.
• Knowledge of the use of turf and landscaping equipment including tractors, mowers, aerifier, electric motors, etc...
• Must possess excellent written and verbal communication skills.
• Must be able and willing to take directions and give/provide directions to staff.
• Must possess excellent organizational skills and coordinate and complete tasks with limited supervision.
• Must be a self-starter and eager to learn.
• Must be able to recognize and solve problems.
• Must be a detail-oriented individual and possess time management skills.
• Must maintain high performance standards.
• Fluent reading and writing in English with the ability to recognize signs and symbols on the course and chemical control.
• Ability to deal effectively and tactfully with employees, management and members.
• Must have computer skills including use of Windows, Microsoft Office Programs and the Internet.

Education and experience

• AS Degree in turf grass management/golf course management/agronomy/horticultural/plant/soil science or related field and/or equivalent experience required.
• Five years general golf course maintenance assistant superintendent experience required.
• Requires knowledge of irrigation and current chemical practices.
• Must have Florida State Pesticide License or ability to acquire within 6 months.
• Requires extensive knowledge of all turf equipment.
• Requires basic working knowledge of computer including spreadsheet applications and Microsoft applications.
• Thorough knowledge of Club standard operating policies and procedures.
• Continuing education classes related to golf course maintenance.
• Must have thorough understanding of golf course.
• Requires experience with supervision and training of staff.

Supervisory responsibilities

• Supervises 35-45 GCM work staff.
• Light Equipment Operators
• Heavy Equipment Operators
• Spray Technicians
• Irrigation Technicians
• Interns
• Other GCM employees as needed

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