Job Description

The Intermodal Dispatcher is responsible for coordinating container movements between marine terminals, rail yards, and customer locations. This role ensures timely pickups and returns by managing terminal appointment systems, verifying steamship line requirements, and maintaining accurate schedules for drivers and equipment. The ideal candidate is detail‑oriented, organized, and comfortable working in a fast‑paced, appointment‑driven environment.

About the Role

Essential Duties & Responsibilities

• Schedule and manage appointment times for container pickups and returns at marine and rail terminals using appointment‑based systems
• Make and confirm pickup appointments for import and export containers
• Verify correct container return locations for each steamship line and ensure compliance with terminal requirements
• Coordinate terminal cut‑off times and appointment availability to maximize efficiency and minimize delays
• Communicate appointment details and changes to drivers, carriers, and internal teams
• Monitor terminal access, gate hours, and congestion to proactively adjust schedules
• Ensure accurate documentation and data entry related to appointments and container movements
• Resolve appointment issues, missed gates, or terminal changes as they arise
• Maintain organized records of appointments, returns, and terminal interactions

Qualifications

• Minimum 5 years dispatching - dealing with brokers, clients, drivers, etc. - MUST be the person that is working directly with the drivers. Someone who is support staff will not work
• PORT Experience is a MUST
• Computer literacy, emailing, typing, outlook
• TMS System experience

Required Skills

• Minimum 5 years dispatching - dealing with brokers, clients, drivers, etc. - MUST be the person that is working directly with the drivers. Someone who is support staff will not work
• PORT Experience is a MUST
• Computer literacy, emailing, typing, outlook
• TMS System experience

Preferred Skills

• Trinium experience
• Bilingual is a plus
• Hazmat experience

Pay range and compensation package

$70,000-$80,000/yr 10 hour days

Shift: 6am-4pm

Equal Opportunity Statement

Insight Global is committed to diversity and inclusivity.

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