Job Description

IT Training Specialist

Location : Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**)

Duration of Assignment: 6 - Months - Possible Extension

An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems.

Minimum Education:

• Bachelor’s Degree Degree in a related field required.

Minimum Experience:

• Minimum 3 years of proven IT training experience, preferably in a healthcare setting.

• Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications

• Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio

• Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus

• Ability to understand business and clinical application workflows

• Experience writing eLearning scripts a plus

• Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials

• Experience utilizing SnagIt

• Experience working in large and dynamic project environment preferred

• Proven track record of excellence as a professional

Accountabilities:

• Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures.

• Schedule classes based on availability of classrooms, equipment, and instructors.

• Create “self paced” learning avenues using video, audio and other computer based learning tools.

• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.

• Develop specific classroom style training programs for new applications and hardware.

• Monitor, evaluate and record training activities and program effectiveness.

• Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.

• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers.

• Design, plan, organize and direct orientation and training for employees on Information Technology applications.

• Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.

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