Job Description

Job description:

POSITION SUMMARY: This position is responsible for installing, maintaining and evaluating IT systems to include networking, communications, server, desktop, and OT manufacturing systems. Troubleshoots complex network, server, and desktop issues involving various factors and conducts network architecture design, feasibility, and cost studies. ***Up to 30% travel required***

ESSENTIAL DUTIES AND RESPONSIBILITIES: May include some or all of the following. Other duties may be assigned.

• Maintains personal knowledge of vendor technologies and associated software.
• Design and deploy new platforms and enhancements to existing network, server, and desktop equipment including routers, switches, access points, controllers, and physical and virtual servers.
• Configures, monitors, and troubleshoots enterprise (IT) and manufacturing (OT) network equipment.
• Resolves complex issues involving a wide range of technologies.
• Works with carriers and configures/troubleshoots Internet, Broadband, MPLS, SD-WAN and other WAN circuit types and equipment.
• Conduct research on network products, services, protocols and standards to remain abreast of developments in the networking industry.
• Review technical requirements, establish project milestones and tasks, and determine level of effort estimates for their completion.
• Performs system administration functions necessary to support continuous day-to-day system operations.
• Understand and abide by Incident, Problem and Change Management processes and procedures.
• Performs expansion, relocation and consolidation of IT and OT systems for designated corporate locations.
• Develops and maintains IT and OT system documentation.
• Maintains involvement with other aspects of IT systems infrastructure by participating in Agile/Scrum process for the IT Operations systems team.
• Assists with root cause analysis for outages and delivering SOPs.
• Provides on call support required to bring IT and OT systems to operational states.
• Performs other related duties and projects as business needs require at direction of management.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Bachelor’s degree (B. A.) from four-year college or university; and four (4) to seven (7) years related experience and/or training; or equivalent combination of education and experience.
• Hands on, demonstrable experience in one or more of the following technologies: Cisco, HP, Aruba, Brocade, Checkpoint, Palo Alto, Bluecoat, Infoblox, Solarwinds, F5, Microsoft.
• 7+ years’ experience supporting enterprise networks and/or large data center environment.
• 7+ years’ design and implementation of layer2/layer3 routing and switching on Cisco IOS or Data Center products.
• Strong network fundamentals including the OSI model, TCP/IP, IPv4 and working knowledge of IPv6.

- Documented expertise with network configuration, security principles and maintenance best

-Advanced competence with monitoring tools, techniques, alerting and notification processes.

-Expertise with fault isolation, testing procedures, and network mapping and diagramming tools.

• Understanding of dynamic routing protocols with a minimum of 2 years’ experience in design and implementation of network design.  Competence with testing tools and procedures for voice and data circuits.
• 7+ years’ experience supporting Dell servers, iDRAC, and KVMs
• Strong systems administration fundamentals including DNS, DHCP, Windows AD, and Window Servers.
• Working knowledge of ESX, SAN, Splunk, Veeam, and Avanti.
• Familiarity with Linus OS related technologies.
• Ability to interpret technical drawings and specifications and implement network configurations that meet those documented requirements.
• Ability to set priorities, meet deadlines and manage projects.
• Good written and oral communication skills; good interpersonal skills.

Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or government regulations.  Ability to write reports, business correspondence and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, customers, co-workers, and vendors.

• Math Ability: Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, verbal, diagram or schedule form.

• Computer Skills: Must be able to operate a personal computer and other various standard office machines and equipment necessary to complete duties.  Must have extensive knowledge of Internet, computer, routers, switches, firewall, etc.

• Supervisory Responsibilities: NA • Certificates/Licenses: Cisco CCNP / Aruba ACSP or better certification. IIS and SSL certification. Valid driver’s license required.

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