**Hybrid in NYC - local candidates only (disclaimer: Can NOT use C2C candidates)**
Job Description
A leading hospital system sitting in NY is seeking a Product Owner to join the Digital solutions team. This role focuses on leveraging advanced methods of patient communication, including automated texting, bots, AI, patient scheduling, reminders, follow-ups, and procedural follow-ups. The ideal candidate will work with our custom-built, in-house technologies to enhance patient engagement and streamline communication processes. Key Responsibilities: • Develop and Implement Communication Strategies: Utilize automated texting, bots, and AI to improve patient scheduling, reminders, follow-ups, and procedural follow-ups. • Support Development Team: Assist in moving along current sprint planning, leading ritual meetings, sprint planning, retrospectives, and stand-ups. • Project Management: Provide project management support, coordinating meetings, gathering requirements that require cross-team collaboration, and ensuring effective communication. • Meeting Coordination: Organize and lead meetings, provide recaps and follow-ups, and support new projects and intakes. • Continuous Improvement: Demonstrate a proactive nature by seeking to learn and do more than what is tasked, thinking beyond a to-do list to contribute to larger projects and tasks.
Qualifications:
• 4+ years of Product Owner Experience at a healthcare organization
• Experience supporting patient communications products such as two way texting platforms, backend communications products
• Communication Skills: Excellent verbal and written communication skills to effectively interact with patients and team members.
• Proactive Attitude: A self-starter who is eager to learn and take on new challenges, with the ability to think critically and innovate.
•Team Collaboration: Ability to work with developers, engineers, UX teams & high level stakeholders
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