Job Description

Position Title: Retail Sales Associate

Location: NYC

Open Positions: Multiple (10+)

Reports to: Sales Supervisor

About the Company

Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are Smartech—a destination for innovation. We let people discover, try, and play with the latest in innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring?

About the Role

As a Retail Sales Associate at Smartech, you will play a key role in delivering unforgettable customer experiences. Your mission? Engage with customers, provide expert product recommendations, and ensure every visitor leaves with a positive impression. Beyond sales, you’ll support the store’s operations, help maintain visual merchandising excellence, and contribute to a high-energy, customer-first environment.

Responsibilities

Customer Experience:

• Provide a warm welcome to customers and offer personalized product recommendations.
• Create a dynamic and engaging shopping experience through knowledgeable and friendly service.
• Maintain a visually appealing, clean, and organized store environment.

Sales & Service:

• Achieve and exceed sales targets while fostering long-term customer relationships.
• Process transactions efficiently and accurately.
• Demonstrate a deep understanding of products and effectively communicate their value to customers.

Operational Support:

• Assist with merchandising, product displays, and promotional activities.
• Support store operations, ensuring compliance with health and safety standards.
• Work collaboratively with the team to achieve business goals and uphold brand standards.

Qualifications

• Experience: Prior retail or customer service experience preferred.

Required Skills

• Customer-Centric Approach: Passionate about delivering best-in-class customer experiences.
• Sales-Oriented Mindset: Driven to meet and exceed sales targets.
• Communication Skills: Strong verbal communication with a team-oriented attitude.
• Adaptability: Comfortable working in a fast-paced, ever-evolving retail environment.

Pay range and compensation package

• Start Date: ASAP
• Salary: $17 /hr
• Other Pay: Monthly Commissions and Daily Bonuses
• Location: Times Square, New York City

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