Job Description

Job Posting Title: Teller/Banker/Banking Associate

Location: Johnston RI, 02919

Shift timing: 8:30am – 5:00pm (MON to FRI)

03+ Months contract with possible extension

Summary : We’re seeking a Business Support Analyst to support daily ACH Operations, including ACH origination/receipt activities and customer inquiries. This role is fast-paced and requires strong accuracy, communication, and time-management skills.

Key Responsibilities:

• Handle daily Receiving Depository (RDFI) functions.
• Provide phone/email support to corporate customers and internal teams.
• Research and resolve ACH account inquiries.
• Follow all bank policies, procedures, and SLAs.
• Support daily/monthly deadlines.
• Learn new systems/processes and assist in more complex ACH functions over time.

Qualifications:

• 3–5 years of experience in Financial Operations.
• Strong attention to detail and ability to perform repetitive tasks accurately.
• Excellent communication and customer-service skills.
• Proficient in MS Outlook and basic MS Office tools.
• Strong team player, reliable, and adaptable.

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