Treatment Coordinator Job at Southern Dental Implants & Oral Surgery, Arden, NC

SGJqTmIvaEJHMkxMSXZzdjY5OUVDOHdsdVE9PQ==
  • Southern Dental Implants & Oral Surgery
  • Arden, NC

Job Description

This is a Monday-Friday position based out of our Arden location: 349 Rockwood Rd Arden, NC 28704

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. 

The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. 

Role and Responsibilities The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient financial responsibility. The Treatment Coordinator will also manage the doctors schedule and any communications with patient and referring offices.

 

Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.Updates and maintains patient insurance information.Maintains doctor schedule to ensure efficient use of the doctor’s time.Partners with clinical team to ensure excellent patient experience.Adheres to deadlines and prioritize work against the patient schedule.Collects payments from patients in an effective and professional manner.Understands doctor treatment recommendations and develops treatment plans from diagnosis.Effectively communicates treatment options and associated costs to the patient.Maintains confidentiality of all information in accordance with HIPAA.Performs other related duties as assigned. Education and Experience
    Highschool diploma or equivalent required.One year of customer service experience required.
  • Medical or dental experience preferred. 
Skills and Abilities Understanding of dental terminology.Friendly, inviting, and professional personality and presence.Basic office skills such as typing and filing.Good organizational skills.Attention to detail.Leadership and problem-solving skills.Effective communication skills.Ability to work cross functionally with other team members. 

CORE BENEFITS & WELLNESS

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

FINANCIAL WELL-BEING

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

LIFE INSURANCE

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

TIME OFF, DISABILITY AND LEAVE OF ABSENCE

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Long and Short Term Disability Plans

PIb88c0488cdc9-30492-39540201

Job Tags

Temporary work, Work at office, Monday to Friday,

Similar Jobs

Robert Half

AI Engineer - Agentic & Generative AI Job at Robert Half

Hybrid Role-Richardson Texas NO C2C No Sponsorship Offered AI Engineer Agentic & Generative AI Role Overview We are at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence. Our Agentic AI team ...

Supplemental Health Care

Occupational Therapist Job at Supplemental Health Care

 ...School Occupational Therapist Location: Leonardtown, MD 20650 Position Type: Full-Time (School Year) Start Date: [Insert Start Date]...  ...seeking a dedicated and student-centered Occupational Therapist (OT) to join our school-based therapy team. The Occupational... 

Robert Half

Personal Assistant Job at Robert Half

The ideal candidate will be responsible for a range of activities which will assist this organization's leadership. In this position, you should feel comfortable coordinating calendar appointments, managing communications, and planning events, as necessary. Responsibilities...

Springer Capital, LLC

2026 Summer Analyst Job at Springer Capital, LLC

 ...Summer Analyst Paid Internship 10 weeks, June 2026 August 2026 Overview: The goal of this Summer Analyst role is to provide exposure to the multifamily real estate business and the basics of real estate operating and investing principles. This role will collaborate... 

Belcan

Electrical Engineer Job at Belcan

 ...Job Title: Electrical Engineer lll Location: Bend, OR Zip Code: 97701 Duration: 3 Months Skills: Must-haves: *Due to the nature of the work performed, US CITIZENSHIP is a REQUIREMENT *Demonstrated knowledge of engineering principles and practices...