Job Description

About Work Zone Traffic Control

Work Zone Traffic Control is part of the Helix Traffic Solutions network and delivers expert traffic management services across Colorado and New Mexico. With a strong focus on safety and efficiency, Work Zone partners with CDOT to design well-managed traffic plans, oversee lane closures, flagging operations, custom signage, and equipment rentals for construction zones—all in service of protecting both workers and the traveling public.

Job Summary:

The Branch Manager will lead the branch in creating and maintaining a smooth, productive, cohesive operation.

Duties/Responsibilities:

• Knowledge of basic computer software skills (Excel, Microsoft Word, and Outlook)
• Interpersonal skills to give guidance, direction, and assistance to team members.
• Superior customer service and problem-solving skills
• Excellent written and verbal communication and follow-through skills.
• Comfortable in fast paced and high-pressure environments
• A willingness to travel, working after hours, weekends and holidays.
• Work closely with current management and senior staff.
• Manage daily reports, timecards, and schedules.
• Ensure quality control.
• Supervision of all branch personnel
• Conduct employee performance reviews.
• Project management, profitability, and ticket/quantity review
• Oversee scheduling and dispatch of crews.
• Coordination for job equipment assistance
• Execution of company policies and procedures particularly related to HR, safety, and quality control
• Responsible for hiring, sanctioning, counseling, and termination of branch employees and executing required paperwork.

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