Job Description

AW Miller Technical Sales is a privately held, family owned and operated supplier of CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. AW Miller has been in operation for 50+ years and prides ourselves in providing the best quality machines and service in the industry. Our customer base is located in Pennsylvania, New York, New Jersey, Maryland, Delaware, West Virginia and Canada. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, more efficiently, less expensively.

AW Miller is looking for a Qualified CNC Machine Tool Service Technician for the Eastern Pennsylvania operation.

Job Responsibilities: Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components. Duties include but are not limited to: Traveling to customer sites to install, troubleshoot, repair, and maintain all CNC machine tool equipment and controls for customer organizations. · Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues · Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation · Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training · Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company

Job Requirements: Minimum of three years’ experience with a machine tool builder or distributor, a factory maintenance technician would also be considered.

• Experience with Microsoft Office Suite

Ability to read and interpret drawings and schematics are required

• Excellent technical, communication, and presentation skills are a must
• The Field Service Technician must be able to meet the physical requirements of the job
• This position requires flexible hours and driving throughout a regional territory
• Experience with Mazak and Mitsubishi Controls. Other Manufactures and Controls will be considered
• Thorough knowledge of electrical components for CNC and manual machine repair in a manufacturing environment
• Prior Mechanical repair and alignment procedures a plus
• Ability to read drawings and wiring diagrams both printed and electronic
• Strong troubleshooting skills

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