Job Description

Program Manager, Learning & Development

Department: Corporate – Learning & Development

Overview

Our client is seeking a Program Manager, Learning & Development to lead the execution, delivery, and continuous improvement of enterprise learning and development programs. This role plays a critical part in building leadership capability, strengthening workforce skills, and ensuring learning initiatives are delivered on time, within scope, and aligned with business priorities.

The Program Manager will partner closely with leaders, subject matter experts, and cross-functional teams to drive engagement, measure impact, and support organizational change through effective learning strategies and communications.

Core Values

This role is expected to operate in alignment with our client’s core workplace values:

• Safety: Makes the prevention of injuries and incidents a top priority
• Integrity: Acts with honesty and transparency
• Empathy: Understands and values the perspectives of teammates and customers
• Urgency: Responds promptly to priorities while maintaining safety and quality

Key Responsibilities

• Design, implement, and manage leadership development and technical learning programs, including ongoing ownership of flagship initiatives such as leadership development programs
• Develop and manage detailed program implementation plans, including timelines, resources, budgets, and logistics
• Partner with business leaders and subject matter experts to ensure learning programs align with strategic and operational objectives
• Monitor program effectiveness using data, feedback, and metrics; recommend and implement continuous improvements
• Manage vendor relationships and oversee external learning and training partnerships
• Implement, administer, and optimize the Learning Management System (LMS) and other learning technologies
• Collaborate with Marketing to plan and execute internal communications related to learning and development initiatives, including social media visibility
• Partner with Learning & Development leadership to support change management and communications for new and evolving development programs
• Support additional learning and development initiatives as needed

Qualifications

• 5+ years of experience designing, implementing, and managing learning and development programs that deliver measurable business results
• Demonstrated expertise in leadership development, program management, and workforce capability building
• Strong project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously
• Excellent written and verbal communication skills with strong attention to detail
• Proven ability to build relationships and engage stakeholders across all levels of the organization
• Proficiency with learning technologies and project management tools
• Experience implementing or managing an LMS; Workday Learning experience strongly preferred
• Experience in the construction, building services, or industrial environment preferred

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