Job Description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Job Description:

The Director of Operations will report to the Vice President of Operations and is responsible for providing leadership in all aspects of the company’s various commute alternative programs. The position will have at least 5 management direct reports and is responsible for total oversight of their respective programs from a strategic and support position. The Director will focus on people management and processes ensuring that their operations is running at the highest level. The Director will be required to travel throughout the market including some overnight travel 25% of the time.

Duties and Responsibilities:

• Hire and train Program Managers (PM) in your region to meet WeDriveU standards and market demands.
• Act as a liaison between the Corporate office and PMs
• Review and approve monthly invoices for accounts and/or other full-time programs, if applicable
• Provide functional leadership on projects, assuming overall responsibility for implementation success, and ongoing operations
• Communicate operations status proactively to the company’s senior leadership team.
• Develop strong working relationships with both internal and external stakeholders.
• Develop and lead direct reports and other operational support staff to perform at their highest level.
• Train and hold managers accountable to company vision and mission.
• Additional duties and responsibilities may apply.

Skills Required and Physical Demands:

• Ability to travel locally and overnight as needed.
• Excellent organization and time management/multi-tasking skills (comfortable in an ambiguous and fast-paced environment, operating at both strategic and tactical levels)
• Excellent communication and interpersonal skills across multiple departments
• Ability to create and deliver training presentations.
• Knowledge of DOT (Department of Transportation) and OSHA (Occupational Safety and Health Administration) a bonus
• Additional skills and physical demands may apply.

Education and Qualifications:

Hard Requirements:

• 5+ years of experience in an Operations based role with regional coverage and direct reports

Preferred Requirements:

• Bachelor’s degree
• 5 years' experience managing managers.

We Offer

Physical Health

• Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health

• Competitive compensation packages
• 401(k) with 4% employer match
• Financial Wellness Tool
• Commuter Benefits

Emotional Health

• Employee Assistance Program (EAP)
• Unlimited PTO
• Paid holidays
• Pet & Legal Insurance

Personal Development

• On-the-job training and skills development
• Internal transfer opportunities for career growth

*Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.

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