Job Description

About Long’s Jewelers

For more than a century, Long’s Jewelers has been New England’s premier destination for fine jewelry, luxury watches, and exceptional client experiences. Family-owned and operated with seven locations across Massachusetts and New Hampshire, Long’s is proud to partner with the world’s most prestigious brands, including Patek Philippe and Rolex. With a reputation built on trust, integrity, and lasting relationships, Long’s offers a truly unique opportunity to be part of a legacy brand.

The Opportunity

Long’s Jewelers is seeking a Sales Manager to lead the flagship Patek Philippe boutique on Newbury Street in Boston. This is a rare opportunity to represent one of the world’s most exclusive watchmakers, guiding clients through an experience that is as much about heritage and artistry as it is about ownership. The Sales Manager will be entrusted with fostering meaningful client relationships, mentoring a talented team, and serving as a key ambassador for both Long’s and Patek Philippe.

Key Responsibilities

• Represent Patek Philippe with professionalism, discretion, and integrity.
• Build lasting relationships with high-net-worth clients, offering an exceptional and personalized experience.
• Lead, coach, and inspire the boutique sales team, cultivating a collaborative and high-performance culture.
• Partner with leadership to drive strategy, elevate client experiences, and grow the boutique’s impact.
• Serve as a trusted liaison with Patek Philippe leadership in the U.S. and Geneva, bringing insights and training back to the team.

Qualifications

• 5+ years of experience in luxury watches or fine jewelry; high-complication expertise strongly preferred.
• A proven track record of building and sustaining long-term client relationships.
• Experience leading and developing high-performing sales teams in a luxury retail environment.
• Strong organizational, analytical, and communication skills.
• A passion for horology and an eagerness to represent one of the most respected names in the industry.

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