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Shipping FAQ

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Welcome to our Shipping FAQ page! Here, we’ve compiled a list of frequently asked questions regarding the shipping of our branded hoodies. If you have any further inquiries, please don’t hesitate to reach out to our customer support team.

1. Where do you ship to? We currently offer shipping to United Kingdom. During the checkout process, you’ll be able to see if we can deliver to your specific location.

2. What are the shipping costs? At this moment we offer FREE shipping to all our clients in UK.

3. How long does shipping take? Shipping times vary depending on your location and any potential customs delays. Generally, orders are processed within 1-3 business days and shipping times can range from 3 to 7 business days, excluding any unforeseen circumstances.

4. Can I track my order? Yes, you’ll receive a tracking number via email as soon as your order is shipped. You can use this tracking number to monitor the progress of your package.

5. Do you offer expedited shipping? Yes, we offer expedited shipping options for faster delivery. You can select your preferred expedited shipping method during the checkout process.

6. How can I change my shipping address? If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. Depending on the order’s status, we’ll do our best to update the address for you.

7. What if I receive a damaged item? We take great care to ensure that your items are well-packaged and protected during shipping. However, if you receive a damaged item, please contact our customer support team with photos of the damaged item and packaging. We’ll work to resolve the issue promptly.

8. Will I need to pay customs fees or duties? Customs fees and duties may apply depending on your location and the value of your order. These charges are the responsibility of the recipient. Please check your local customs regulations for more information.

9. Can I change my shipping method after placing an order? Once an order has been placed, it’s not always possible to change the shipping method. However, you can reach out to our customer support team, and we’ll do our best to assist you.

10. Do you offer international shipping? No, at this moment we do not offer international shipping to many countries but in the future we may do.

We hope this FAQ has answered your questions about shipping. If you need any further assistance, feel free to contact our customer support team. Thank you for choosing our branded hoodies – we appreciate your business!